Refund policy

 

Any visible damage to and/or qualitative deficiencies of an article or other deficiency in the delivery must be reported immediately by the Customer to Gust Coffee Roasters.

 

We cannot guarantee refunds on coffee purchases. If you are not satisfied with our coffee, please contact us and we will get back to you with further information.

 

If you have subscribed for a coffee subscription and wish to cancel, modify or pause, log in to your account and click ‘manage subscription’.

Subscription orders are currently only available in Belgium.

The risk due to loss or damage is transferred to the Customer at the time the goods have been physically received by the Customer (or a third party indicated by the Customer that is not the carrier).